Who we are
Anthony – Whitby, Wellington, NZ 16/08/2017
Thank you so much for making the process really simple and the communication from you was the best I've ever experienced.
Ranger Beers Limited
Nobu – Ryde NSW 2112, Australia, 15 August 2018
I'm very impressed by your service. I received the delivery status on a timely basis. And all the products were packaged very well. Recently, I brewed IPA a couple times with several hops I got from BeerCo. All of them had beautiful aroma with unique characteristic. I really enjoy tasting them and I'm very proud of sharing my home brew with my friends.I'm very happy with the service and quality of product of BeerCo. I definitely make an order to them.
Jasmine - North Turramurra, NSW, 10/08/2018
Thanks so much for the super fast delivery!
Lyndon - Brisbane, QLD, 16/07/2018
Just wanted to say thanks, I appreciate the speedy reply and fantastic customer service.
Adam - Umina Beach, NSW 2257, Australia, 10/07/2018
I really felt compelled to write a testimonial today, after receiving my order last week and having brewed with them on the weekend.
The experience was an absolute joy from the first moment. The website is very user friendly and easy to navigate. I was particularly impressed with the in-depth descriptions of the extensive and well varied hop range. I found the information on each hop; from the brewing values to the suggested style to be very helpful. I'm also a huge fan of Gladfield products. The products were all of an exceptionally high quality and very reasonably priced. I don't have a local home brew shop within a good distance of me so I rely on having products delivered. I found the shopping experience and shipping to be very straightforward and reliable as well as being very competitively priced. Communication throughout the order was excellent and I knew what stage the order was at at all times due to constant updates via text and email. I really appreciated the personal touch. It's easy to see that the team at BeerCo care about their customers and exist for their customers. I have officially found my go-to brewing supplier. Thanks BeerCo.
Nigel - Coffs Harbour NSW 2450, Australia, 09/07/2018
Have just received my third order form BeerCo since I started getting serious with my brewing and have found the base malts nice and clean fresh and well presented and of course have turned out excellent beers
(no complaints from my extended family and neighbours).
The service from BeerCo has been outstanding from the time of ordering, dispatch and with delivery in good time.
Bruce – Gunn, NT 0832, 20/03/2018
Had a couple of issues ordering , rang up Dermott and can not praise the response enough. If this kind of service was the standard there would never be any complaints again. Can not recommend this company enough.Any product they sell I will be buying from them from now on Thanks Guys
Will – Glandore, South Australia 5037, 22/03/2018
I have been in the customer service industry for 10 years now, currently managing a contact centre in Adelaide and I can honestly say without question that the overall customer experience I have had with BeerCo is the best I have ever had with an online retailer – hands down. I strive on a daily basis to create an overall experience to our customers that you have seamlessly. Right from the easy to use website and reasonable range of products, to immediate email confirmations, exceptionally quick dispatch and receipt of goods, down to the personalised message in the box when I opened it. All of these things have left an outstanding perception of your business and something I have since recommended and raved about to several people both in the homebrewing scene and also from a best practice model to work colleagues. I heard about BeerCo from a good friend and very avid homebrewer who recommended and I can tell you now I have definitely found my new supplier of products moving forward in BeerCo.
Petros – St Albans, VIC 3021, 25/03/2018
Amazing quality of products. Finally I found my one stop shop for my brewing!